I. Job Overivew 
The Officer, System Development (COB) is responsible for the day-to-day operation and stability of the Temenos T24 (Transact) Core Banking System, particularly COB, EOD, EOM, and EOY processes.

II. Job Description:
• Day-to-day operation of T24 CBS, including system health checks, job monitoring, and troubleshooting.
• Execute and monitor COB (Close of Business) and EOD/EOM/EOY processes to ensure timely completion.
• Perform log reviews, validate reports, and coordinate with business teams on COB results and exceptions.
• Respond to system incidents, service alerts, and user-reported issues, ensuring timely resolution or escalation.
• Work with vendors and higher-level IT teams to address root causes and prevent recurrence.
• Maintain incident and problem management records in accordance with ITIL processes.
• Coordinate closely with business departments to align on COB schedule, exceptions, and reporting requirements.
• Communicate operational issues, delays, or system risks promptly to management.
• Support change management activities, testing, and deployment of new system features.
• Ensure compliance with IT policies, audit requirements, and internal controls.
• Participate in risk assessments, DR drills, and improvement initiatives.
• Contribute to system upgrade planning, testing, and go-live readiness.

III. Job Requirement:

• Bachelor’s degree in information technology, Computer Science, or related field.
• Minimum 1 years of experience in IT operations, preferably in banking or financial systems.
• Hands-on experience with Temenos T24 (Transact)
• Prior experience running and monitoring COB/EOD/EOM/EOY processes.
• Basic understanding about RHEL/Linux, Oracle Database, batch job scheduling, and log analysis.
• Familiar with system monitoring tools, incident ticketing systems, and basic scripting (Shell/SQL).
• Good problem-solving and analytical thinking.
• Clear communication and ability to work under pressure or off-hours.
• Proactive and detail-oriented with high responsibility for system availability.
• Good at English (Speaking, Reading, Writing