Job Overview: Providing customers are satisfied with our personal loan by providing high quality service throughout the whole experience of visiting our bank.

Responsibilities:

• Provide excellent customer service by greeting walk-in customers, ensuring a positive first and last impression, and following banking standards.
• Consistently achieve personal performance targets.
• Support line supervisor in achieving branch goals, handling customer complaints, and fostering a positive work culture.
• Promote bank products and actively work toward credit card recruitment and activation targets.
• Handle all cash transactions (receiving, disbursement, reconciliation, posting).
• Conduct proper KYC/CDD, report suspicious transactions.
• Manage credit card stock, process in system.
• Provide timely, accurate reports.
• Perform other tasks as assigned by line supervisor.

Requirement: 

• Bachelor Degree in Management, Finance & Banking, or related field
• Minimum 01 year experience in similar role or sale
• Be proactive, high commitment, and pressure handling well
• English proficiency with MS.Office (Word, Excel. Power Point, etc.)
• Strong inter and intra personal skill, problem solving skill, critical thinking skill, and motivation/energetic skill