I. Job Overview:
Deputy branch manager has clear focus and optomimize their contribution towards branch performance, leverage teams’ productivity, and support Branch Manager to ensure overall branch’s smooth operation.

II. Job Description:
– Achieve overall performance of Branch and his/her assign Units, in according to the set budget with BM;
– Propose plan and develop action plan to achieve own unit’s budget;
– Assist BM and other relevant sections by feeding input, market feedback and idea for BM to develop Branch plan and strategy;
– Each achievement of budget and profit budget of the amount of sales/profit/dealer development/member recruitment/card issuing/ delinquent credit management and expenses;
– Facilitate, participate, and drive for excellent execution for all Company strategies and initiatives, which are related to branch operation and his/her units;
– Matters that might related to assessment and credit control in branch;
– Assist BM in work processing and asset management in branch;
– Matters related to HR and Administration job for branch;
– Market information collection and analysis of operational areas in charge;
– Collection and monitor market competition and set counter-measurement for continuous growth;
– Monitor dealer settlement performance, loan disbursement and assessment speed to ensure stakeholder’s satisfaction;
– Ensure excellent grooming and dressing/uniform as per regulation among all staff under direct supervision;
– Assist BM to monitor the operational risk and business risk of own respective branch;
– Discuss and assist to line management and monitor for improvement purpose;
– Assist BM to recruit, train, develop and retain branch staff;
– Assist BM to ensure full compliance of Company policy, process, procedure;
– Assist BM to raise and reinforce awareness of fraud and/or non-compliance issue in the Company and in the industry;
– Assist and directly/indirectly fight against fraud matters in the operation;
– Provide full and accurate report to BM on a regular basis;
– Assist BM and handle operation challenge, customer complaints;
– Assist BM and make direct efforts to keep a positive working environment in the team, encouraging a positive culture, learning environment, and continuously learning for self-improvement and team development;
– Assist BM in term of Anti-Money Laundering and Combating the Financing of Terrorism (AML/CFT);
– Perform other tasks assigned by Line Manager

III. Job Requirement:
– Bachelor Degree in Management, HR, or related field
– Minimum 03 to 05 years experience in similar role
– Experience in managing banking operations, KPIs and cost structures are advanctage
– In-depth knowledge of the Cambodia banking industry.
– Be proactive, committment and able to travel cross province as business needs
– Good knowledge of preparing and monitoring the business plan
– English proficiency with MS.Office (Word, Excel. Power Point, etc.)
– Strong inter and intra personal skill, problem solving skill, critical thinking skill, and motivation/energetic skill