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Officer, System Operation(CMS)

IT & Operation | Head Office

Job Description:

  • Be the second line support and service requests and incidents from End-User-Support Unit
  • Analyses and resolve all issues received from End-User-Support Unit
  • Monitor and manage all DBMS
  • Monitor and manage DBMS /reporting system enhancement and deployment in the production to be in line with change management procedures
  • Monitor and check daily backup to ensure backup jobs run for all sites successfully
  • Monitor & manage daily closing, daily issues and monthly closing reports and report to direct supervisor
  • Ensure all enhancement reporting system/DBMS is comply to policies and procedures
  • Check list all reporting system/DBMS not pending request update from business or audit
  • Monitor and manage check-list system incidents/requests and report to direct supervisor
  • Ensure 100% compliance (not pending any audit founding issues/requests) to company System Security requirements.
  • Others assigned by direct supervisor


  • Bachelor degree in computer science or related field.
  • Good knowledge in SQL (PL/SQL is preferable), Postgres, DB2, my SQL.
  • 2 years experiences in the field of Banking /Business application support, maintenance and development.
  • Strong analytical and creative problem solving skills to resolve highly complex business application issues and create new products and business applications
  • Project management skills and proven track record in managing implementations.
  • Good leadership skills to mentor, oversee, and lead team members
  • Good interpersonal skills to interact with business users, vendors, management, and team members
  • Good communication skills,
  • Ability to work independently and as part of a team
  • Honesty, reliability, and a commitment to strict confidentiality.